H&R Block launches AI tax filing assistant

Key Points:

  • H&R Block’s AI Tax Assist chatbot provides real-time answers to users’ tax-related queries, offering information on tax rules, deductions, and personalized advice.
  • The AI chatbot is integrated into the paid versions of H&R Block’s DIY tax software, offering users a comprehensive resource to make informed tax-related decisions.
  • The AI model has been trained solely on H&R Block’s library of tax laws and is continuously monitored for accuracy to ensure the provision of reliable information to users.

Summary:

H&R Block has launched an AI conversational chatbot called AI Tax Assist, designed to answer taxpayer questions for users of its paid DIY tax software. The chatbot provides information on tax rules, deductions, and other tax-related issues, and directs users to human tax experts for personalized advice. The company assures users that the AI is trained solely on H&R Block’s library of tax laws and is continually monitored for accuracy.

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