The AI drive-thru system used at Checkers and Carl’s Jr relies heavily on outsourced laborers to intervene in over 70% of customer interactions, despite being marketed as an autonomous technology by Presto Automation, the company behind the system. The SEC is currently investigating claims regarding aspects of Presto’s AI technology. The reveal of the extensive human intervention in the AI system has led to a shift in Presto’s marketing, emphasizing the role of human agents in ensuring order accuracy.
Menu
Busted! Drive-Thru Run by “AI” Actually Operated by Humans in the Philippines
Key Points:
- The AI drive-thru system used at fast-food chains Checkers and Carl’s Jr heavily relies on off-site agents to intervene in over 70% of customer interactions, raising questions about its claimed automation capabilities.
- The SEC is investigating claims about Presto Automation’s AI technology, prompting a shift in the company’s marketing to emphasize the role of human agents in ensuring order accuracy.
- The situation highlights the importance for investors to understand the true capabilities and limitations of AI technology and the human labor behind it.
Summary:
HEALTH
WORLD AFFAIRS
TECHNOLOGY
CREATIVEAI INFLUENCERS
John Carmack 
Clem Delangue
Timnit Gebru
Jensen Huang
Lila Ibrahim
Robert Miles 
Kevin Scott
AI MODELS
Popular Large Language Models
ALPACA (Stanford)
BARD (Google)
Gemini (Google) 
GPT (OpenAI)
LLaMA (Meta)
Mixtral 8x7B (Mistral)
PaLM-E (Google)
VICUNA (Fine Tuned LLaMA)
Popular Image Models
Stable Diffusion (StabilityAI)
Leaderboards
NOTABLE AI APPS
Chat
Image Generation / Editing
Audio / Voice Generation
Video Generation
DAILY LINKS TO YOUR INBOX
EMAIL: [email protected]
©2024 The Horizon