McDonald’s will use Google AI to make sure your fries are fresh, or something?

Key Points:

  • McDonald’s is partnering with Google to deploy generative AI in its stores, aiming to optimize operations and enhance customer experience.
  • The AI system will involve hardware and software upgrades running on-location and through Google Cloud services.
  • While there are promises of improved operations and experiences for customers and crew, there are concerns about the potential impact of AI on human workers.


McDonald’s is teaming up with Google to roll out generative AI in thousands of its stores beginning in 2024. This partnership involves hardware and software upgrades to optimize operations, including the promise of delivering hotter and fresher food to customers. The AI-driven system, which will run on-location and through Google Cloud services, aims to streamline operations by quickly identifying and addressing disruptions. Although McDonald’s and other AI adopting companies like Wendy’s assure that AI will enhance the customer and crew experience, there are concerns about the potential for AI to replace human workers.



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