Get ready to chat with your VW car – from mid-2024, Volkswagen’s infotainment systems will feature ChatGPT, an AI-driven conversational interface designed to enhance the in-car user experience. Paired with Cerence, ChatGPT will allow VW drivers to control infotainment, navigation, and climate control, as well as access general-knowledge search using voice commands.
Volkswagen is swiftly deploying meaningful innovation powered by advancements in AI to bring added value and an engaging experience to their drivers. The introduction of ChatGPT marks a shared commitment to leveraging advancements in AI to enhance the in-car user experience. The system will be made available in several VW models, such as the ID.3, ID.4, ID.5, ID.7, Tiguan, Passat, and Golf, thus improving the voice command usability across their range.
VW’s collaboration with Cerence in adding ChatGPT demonstrates the automotive industry’s growing interest in enhancing in-car voice command capabilities. General Motors and Mercedes-Benz have also been experimenting with similar technologies, reflecting a wider trend in the industry toward leveraging AI and natural language processing to improve the customer experience.
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