Tag: Chevy

A Chevy for $1? Car dealer chatbots show perils of AI for customer service

While dealerships have adopted AI tools with the aim of providing prompt and customized information to online car shoppers, they have encountered unexpected challenges. In some instances, customers have exploited the chatbots to receive outlandish responses, including securing a $58,000 discount on a new car, lowering the price to $1. The article highlights the importance […]

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