Tag: Aware

How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages

Organizations are turning to artificial intelligence to monitor employee communications on platforms like Slack, Microsoft Teams, and Zoom. Companies such as Walmart, Delta Air Lines, and Starbucks have enlisted Aware, a seven-year-old startup, to track employee sentiment in real time. Aware’s AI models can analyze messages for behavior like bullying, harassment, and noncompliance without flagging […]

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